We currently publish a significant amount of information (via our website etc.) regarding our services and therefore the information that you require may already be available. Please check if this information is available before submitting a request. Our Publication Scheme/Guide To Information can be found below. A valid request for information:

• Needs to be in writing or recordable format such as email, video or audio.
• Needs to provide the requester’s name and address details.
• Must be specific about the information that is required.
• There is no need to give an explanation for requesting the info, however by providing as much detail as possible would be helpful in processing the request.
• Under FOISA we are required to provide the requested information, provided that there are no exemptions and that we hold the information that is being requested.
• There can be exceptions such as information that would breach the confidence of another person/party. More detailed information on exemptions can be found on the Scottish Information Commissioner’s website at: www.itspublicknowledge.info/YourRights/WhatMightINotSee
• Fees may be applicable to information requests (details of fees to be provided).
• We are required to respond within 20 working days. It may be that we could require some clarification.
• Some information may be exempt. More details can be found on Scottish Information Commissioner’s website, at the address given above